Every request handled, every appointment smartly scheduled.

Not an answering machine and not a second system. Eva answers, books into your own schedule and follows up, so your team can stay with the patient in the chair.
Eva, the Voicelabs AI receptionist

Hear Eva live

A better patient experience

No hold music, no phone menu, no voicemail. Patients reach a real conversation straight away, also outside opening hours.

Staff shortage absorbed

The squeeze at the front desk is structural. Eva takes the repetitive work off your team, without extra headcount.

GDPR & EU AI Act compliant

Hosted in Europe and ISO 27001 conform. Patient data is processed inside the EU.

More than AI phone answering

Many AI phone assistants only forward a summary. Eva handles it: she answers, books, moves or cancels appointments directly in the calendar, across phone, email, WhatsApp and web chat. The result: structurally less front-desk work.
Featured on Dutch national TV (NOS)
Fraai Tandartsen logo
  • 1.8 FTE of front-desk work taken over from phone to calendar

  • Consistently 98% chair utilization freed-up slots are refilled automatically

Fraai Tandartsen in Rotterdam has fully automated its phone traffic. Appointments land straight in the calendar, with confirmation and a reminder for the patient, and the team sees every conversation back in the dashboard.

Dental Luxe dental practice
Dental Luxe logo
  • Available 24/7 in 24+ languages every call answered, including during treatments and after hours

  • One AI assistant for phone and website every request answered and processed right away

Dental Luxe in The Hague chose a fully digital front desk from day one. Requests via phone and website arrive in one place and are handled immediately, from first question to booked appointment.

Modern treatment room at the dental practice
PHP Tandartsen logo
  • Always reachable, even during illness and rush the practice never goes silent

  • No more missed calls in the evening, at night and on weekends

PHP Tandartsen stays reachable through illness, peak hours and closing times. Patients are helped right away, and the front desk starts each morning with a clear overview.

Your entire front desk.Automated

Natural conversations. No phone menu and no robotic voice. Speech and transcription are tuned to how European patients actually talk.

No missed calls. No missed patients.

Every caller reaches someone straight away, with the same care as your best front-desk colleague. Also when the whole team is busy.

A freed-up slot is refilled within minutes.

A cancellation at 14:20 does not have to become an empty hour. Eva contacts the waitlist patients who fit and books the first one to say yes.

Seven callers at once. Nobody waits.

Eva picks up every line at the same time, seven at once if needed. A busy Monday morning never turns into missed calls or voicemail.

New patients booked in without the back and forth.

A new patient who calls or messages gets their questions answered and an intake appointment straight in your PMS, in the slot your rules allow.

Eva was co‑developed by a dentist.
I did not want an answering machine with a voice, so we built Eva from inside our own practice. She answers every call and books, moves and cancels directly in our own schedule, under our own planning rules. My assistants get hours back every day.
Stefan Peulen
Stefan PeulenFraai Tandartsen
Fraai Tandartsen, RotterdamFounding Practice Partner

Eva helps. In every situation.

Three years of tuning on real practice conversations. You notice it most on the days that do not go to plan.

Answers the questions that are not about the schedule

Prices, insurance, referrals, parking, opening hours. Eva handles them, so your desk does not have to.

Speaks your patient's language

Not every patient calls in English. Eva hears the language and keeps going in it, no interpreter, no transfer.

Your colleague is already briefed

Eva gives your colleague a short summary of the call. Then she connects the patient.

Your front desk, with and without Eva.

With Eva

  • ReachabilityEvery call answered, day and night.
  • CapacitySeven callers at once, nobody waits.
  • AppointmentsBooked in your own schedule, under your rules.
  • Follow-upReminders, recalls and reschedules in one flow.
  • Your teamHands free for the patient in the chair.
  • Cost1.8 FTE of phone work covered.
  • OccupancyGaps filled before they cost chair time.

Without Eva

  • ReachabilityOnly when someone is free to pick up.
  • CapacityOne line at a time, the rest drop off.
  • AppointmentsCallback lists your team works through later.
  • Follow-upLoose notes across inboxes and sticky notes.
  • Your teamTied to the phone all day.
  • CostRising wages and assistants you cannot find.
  • OccupancyOpen slots stay open.

Live at the front desk within a day.

Eva plugs into the practice software your team already uses. We set up the connection, configure the front-office flows and stay with you on the day Eva goes live.

  1. Day 0

    We connect your practice software

    You approve the connection, we handle the rest. Eva gets controlled access to the schedule your team already works in.

  2. Day 0

    We configure Eva around your rules

    Phone, website, scheduling rules, reminders, recall and follow-up are set up the way your practice works. Then we test the full flow.

  3. Day 1 · live

    We are there on go-live day

    Eva takes over the front desk and we monitor the first conversations until everything runs.

What practice owners ask before they switch on Eva

Answers about AI dental receptionists, virtual dental reception, scheduling, integrations, GDPR, reminders, and front-desk automation.